Montgomery County 9-1-1 Community Meeting

Telecommunication is rapidly evolving and the Montgomery County 9-1-1 system is adapting to take advantage of new technologies and opportunities. The Montgomery County Emergency Communication District (MCECD) is rolling out new services and improving existing systems. You are invited to learn more about these changes at any one of six identical briefings planned across the county. At the briefing you will learn about: Smart 911  Individuals can automatically provide critical information to 9-1-1 call-takers about you, your family, and your house such as medical conditions, access information, emergency contacts, and pets. Smart Facility Property owners/managers can automatically provide helpful information about a building or campus such as floor plans, hazardous materials, key holders, and Automatic Electronic Defibrillator (AED) locations. Emergency Alerts MCECD is ending a long relationship with CodeRed and improving the emergency alerting system with a new vendor. Text to 9-1-1  Persons in need will soon be able to communicate with emergency operators via text messaging when a phone call is not possible or advisable. Multi-line Telephone Systems  Callers using a multi-line telephone system will have easier access to 9-1-1 and emergency operators will have better location information on the caller. We look forward to seeing you to discuss these exciting improvements in emergency communications!